Trusted by 500+ teams in e-commerce and services

All customer conversations in one workspace

Messengers, website, SMS, and email unite in a single inbox — customers get answers in 2 minutes instead of 20.

TelegramWhatsAppViberInstagramTikTokall in one inbox

Features

Sales and support in a single workspace

  • Team responds from a shared workspace
  • Flows resolve routine requests automatically
  • Conversation history stays with your company

Website chat

Widget, popups, and proactive campaigns on your website.

Unified inbox

Conversations from all channels in one feed for agents.

Flows

Routing automation and bots in a visual builder.

Broadcasts

Campaigns across messengers and email from the same workspace.

Getting started

Set up in three steps

One workspace for channels, inbox, and flows. Your team replies from the dashboard, customers message from where they prefer.

Create a workspace

Sign up and open your dashboard. Set up team members and roles right away.

Connect a channel

Website widget, messengers, SMS, and email. Everything from a single catalog.

Reply and automate

Manage conversations in inbox and launch campaigns. Build flows with no code.

Channels

Website widget

Live chat, popups, and proactive prompts on your site. Install the snippet in minutes — conversations flow directly into your shared inbox.

  • ChatVisitors write from the website, agents reply from the dashboard.
  • PopupsLead forms and chat invitations based on URL and user behavior.
  • CampaignsProactive messages triggered through the installed widget.
How to install the widget
ChannelsConnected
TelegramSarah M.

Is delivery available tomorrow?

Yes, the 12:00 slot is available

Write a message

Messengers

Connect each channel independently. The team answers from the dashboard without needing access to messenger accounts.

SMS and email

  • SMSMessages via multiple providers — no lock-in to a single carrier.
  • EmailEmails via various providers, right in the same inbox as chats.

Flow Builder

Automated flows in a visual builder

Ready-made blocks, branching, and agent handoff — no code and no need for separate bots per channel. Build once, runs across widgets and messengers.

More about flows

Who it's for

Roles, industries, and AI empowering your team

Support, sales, retail, or booking: the platform speaks the language of your workflow. Zero helps you launch fast, while AI replies catch customer sentiment.

AI in workspaceIn development

Zero

AI workspace assistant

Helps you quickly launch your workspace: channels, queues, flows, and processes. Then suggests ongoing improvements — no endless wandering through settings.

AI replies

Conversation analysis in inbox

Analyzes message history and customer sentiment, suggesting tone, facts, and next steps. The agent reviews the draft and sends — keeping the queue moving fast.

Control

Conversations stay with your company

Single window

Agents respond from the dashboard without accessing personal messenger accounts.

History in workspace

Conversations, contacts, and requests are stored in volbor, not on employees' phones.

Routing

Queues, departments, and agent reassignment — ensuring no inquiry slips through the cracks.

FAQ

Frequently asked questions

What is volbor?

It is a unified customer messaging platform: channels, inbox, automated flows, and broadcasts in a single workspace. Your team responds from the platform rather than personal accounts.

Do I need to give messenger passwords to managers?

No. Each channel is connected once to the workspace. Agents work from the dashboard with full conversation history and assignment capabilities.

How do I get started?

Open your workspace, connect your first channel, and reply to a message from the inbox. Flow templates and broadcast presets are available in our catalog.

Is it suitable for both support and sales?

Yes. The same workspace handles inbound inquiries, routing, bots, and outbound campaigns — eliminating the need for separate tools per channel.

What is Zero?

An AI workspace assistant. It helps you set up the workspace, configure workflows, and suggests optimizations. Currently in development — will be seamlessly integrated into your dashboard.

What can AI replies do?

They analyze conversations and customer mood, suggesting tone, facts, and draft replies. The agent reviews and sends. Feature in development.

Open your workspace and connect your first channel

Your team replies from a single window. All history stays with your company.