Product Pages
Stock availability, sizing, and instant ordering—never generic "How can we help?".
On-Site Engagement
Instant On-Page Chat — Not a Friction-Heavy Lead Form
Shoppers bounce when asking a simple sizing question requires a phone call. The volbor widget delivers instant in-browser chat: AI bots, live agents, and seamless messenger continuity with preserved conversation history.
Placement
Behavior Driven by Page URL — Not One Generic Button Everywhere
Pricing Pages
Instant qualification and discovery call booking.
Checkout & Cart
Address payment friction and checkout hesitations—targeted help, not site-wide margin-eroding discounts.
Help Center
Real-time ticket status updates and knowledge base search—no clunky contact forms.
Trigger Rules
Never Interrupt on Second One
Smart behavioral display rules for your website. Interactive video widgets are covered on a dedicated page.
Time Delay
Proactive greeting after 15–20 seconds of browsing, never immediately.[1]
Scroll Depth
Trigger after ~60% scroll depth—engaging high-intent readers, not bounce traffic.[2]
Exit Intent
Detect cursor moving towards tab closure to present a targeted offer. Fully toggleable.
UTM Matching
Greeting dynamically echoes the specific hook from your ad campaign.
Off-Site Continuity
Telegram & WhatsApp Continuity — Same Thread, Never a New Ticket
When visitors close the browser, agent replies seamlessly route to their preferred messenger if they shared contact details or clicked to continue. Full page journey and cart context travel with the conversation.
- Telegram
Live Agents
Agents See Browsing URL & Location — Never a Blank Slate
The exact same Unified Inbox used for messengers. After hours, captures inquiries for the morning shift rather than leaving visitors in the dark.
Installation
Lightweight Embed Snippet. Configure Branding & Starters First
A single script tag in your HTML template or Google Tag Manager. Zero custom tracking code required. On mobile, the bubble intelligently avoids covering checkout buttons.
In dashboardsnippet from widget settingsFAQ
Website & Chat FAQ
Can the widget run without live agents?
Yes. The AI bot resolves FAQs using your knowledge base and captures lead contact info. Human agents are only alerted when complex escalation is needed.
Can we hide the widget on specific pages?
Yes. Flexible URL inclusion and exclusion rules let you target or suppress the widget across specific paths.
Does it support file attachments?
Yes. Visitors and agents can upload screenshots, invoices, and PDF documents directly inside the widget.
How does it handle authenticated users?
Our JavaScript API passes user ID, name, email, and subscription plan straight into the conversation profile.
How does multilingual support work?
The widget automatically adapts to the visitor's browser language or can be forced via landing page parameters.
Related
The Web Widget Is an Inbound Door — Not an Isolated Silo
Unified inboxes, knowledge bases, and messenger channels complete what a standalone chat bubble cannot.
Unified Inbox
Why it mattersManage website chats right alongside WhatsApp inquiries in a single stream.
Without itMaintaining a disconnected, separate queue just for website conversations.
Knowledge Base
Why it mattersEmpowers 24/7 automated self-service without requiring round-the-clock staffing.
Without itChatbots hallucinate or fail when structured reference articles are missing.
WhatsApp Chatbot
Why it mattersContinue conversations seamlessly after visitors navigate away from your site.
Without itThe conversation thread is lost forever the second the tab is closed.
Chatbot Hub
Why it mattersDeploy consistent qualification logic across website widgets and messaging apps.
Without itWebsite bots offer different terms or answers than your Telegram channels.
Video Widgets
Why it mattersWhen you need high-converting founder video greetings rather than standard text bubbles.
Without itMixing up asynchronous video storytelling with live text chat.
Analytics
Why it mattersTrack in-chat funnel milestones and closed revenue, not just vanity pageviews in GA4.
Without itYou track widget open clicks but remain blind to bottom-line conversions.
Get Started
Deploy on a Single High-Traffic Page Before Rolling Out Site-Wide
Configure page-specific starter buttons, a 15-second delay rule, and test your team's inbox queue.
Open DashboardMethodology
Data Points & Settings
- [1]15–20 second delay before proactive greeting
Recommended trigger rule configuration in volbor to optimize engagement without increasing bounce rate; customizable per site.
- [2]Trigger after approximately 60% page scroll
Suggested engagement benchmark indicating active reading intent; configured within visual display rules, not hardcoded.